In her
discussion of big data, Melissa Gregg argues that we should think about our relation
to data according to the concept of “data sweat” (44). For Gregg, sweat
illustrates the “existence of data that is essential to us” (45). Like sweat,
data can unintentionally seep out, can be an annoyance or an accomplishment
(depending on the context), and leaves behind a trace. While we may try to clean
up our online image, Gregg claims that this is merely an “attempt to control
what is ultimately out of our control” (45). Gregg sees this as problematic
because powerful interests benefit from the lack of control that we have over
our data sweat.
While Gregg briefly
notes that there is an industry of perfumes and deodorants that accompany the
need to disguise sweat, she does not fully develop this part of the metaphor in
relation to data. Accordingly, I want to extend her analysis by offering two ways that we can control data sweat: data antiperspirant and data body
wash.
First, data antiperspirant refers to a
preventative measure that one can use in order to reduce or eliminate their
data sweat. One example of a data antiperspirant is the software program Disconnect.
In short, Disconnect blocks companies, governments, and individuals from
tracking and collecting your data. In other words, Disconnect prevents you from
sweating data while you are active online. In this case, “data antiperspirant” is more appropriate than “data deodorant” because
the former prevents or reduces sweating, whereas the latter merely conceals
unpleasant odours.
Second, data body wash refers to software programs
that help one clean oneself of data sweat that has already formed. One example
of a data body wash is the software Repnup, which helps people clean up their social
media profiles by flagging potentially inappropriate content. Users can look
over what has been flagged and delete the content that they want. Like an
exfoliating body wash, Repnup helps users clean away their “inappropriate” data
sweat. Repnup, however, is not a deep cleaning body wash. Repnup neither removes
data sweat that has already been obtained by third parties, nor helps users
deal with data sweat that is not considered inappropriate.
These two concepts – data antiperspirant and data body wash – draw attention to the
ways that users can presently exercise some control over their data sweat. In addition,
the idea of data body wash highlights
the need for something that can clean away the sweat that has seeped into the crevices
of third parties.
Discussion Questions:
- What are some additional ways that people can reduce their data sweat?
- Do software programs that embody the concepts of data antiperspirant and data body wash adequately deal with the problems of data sweat? Is there a need for a different solution?
Great post Will! I really liked your extension of Gregg's metaphor of data sweat.
ReplyDeleteTo answer your second question, I am skeptical about the role in which these technologies actually play in preventing or "scrubbing away" data sweat. As for DisconnectInAction, offering a free version of the software raises red flags for me. Although the software may block governments and companies from collecting your data, what happens to your data once the software gathers it? Although the company claims to value transparency, they lack transparency in explaining what their software is collecting while blocking others from accessing your data. Are they truly helping to protect your data, or are they rather just monopolizing on the data you produce? This is something that needs to be made clear before I can truly view this program as a step forward in data security.
I do agree that these types of software can be useful in giving users back some of the control over their data, but they are still only topical solutions to a much deeper issue. User's control over their own data is still facilitated through a product. To truly give users control over their data third party companies collecting data, and the platforms giving away our data, need to be much more transparent regarding what is being collected and sold. That being said, is this something that is even feasible? How might we begin to more toward more transparency in data collection?